5

Kandy said the business was faster than she expected. The final cost was cheaper than the estimate. She has an appointment for this Friday for another vehicle. They fixed some extra things for a very low cost. They didn't speak down to her, as if she was a kid. She has already highly recommended the business. They were nice, friendly, courteous, and better than most places she has gone to.

5

They were friendly and up front with the repairs that needed to be done first to get out back on the road.

4

A better difference in steering. I like that I was given printouts of what needs to be done and price, although I've already lost them. Also your website is kicking! You (platinum auto) are my "go-to" mechanics.

5

Vic said everything went well with the business and he was treated right.

5

I have been a customer for years. Thanks for the great job!

5

and thanks to Platinum it gave me the story and leverage to get the deal i wanted.

1

We've used Nate since before he had his own shop and had to come to our house to fix our vehicles and we've always been loyal customers but the last truck we brought in we've never been treated so bad by a mechanic and charged so much. The truck was brought in for a "three day $300 fix" estamite. It took 3 weeks and over $900 to fix it not only did he charge me for his mistakes he made on fixing the problem he didn't put the truck back together properly the drive line bolts were finger tight. (Just one of many examples) The truck broke before I made it home! I would not recommend this service for your veichal and surly will not be taking another veichal there.

We apologize for any issues you may have had. Our mission here is to make every customer as happy as possible. We have a 3yr, 36000 mile warranty and would like to make it right feel free to contact us at anytime so we can see what we can do!

- Platinum Automotive Services
5

Theresa said they did a good job and it was on time.

3

Stan said he had an appointment at the business for a time of 10:00 am and he was not seen until an hour later.

4

Don said it was a good experience.

Platinum Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Platinum Automotive Services (509) 528-5115 if you have any issues in accessing any area of our website.