Kennewick Auto repair

Platinum Automotive provides very knowledgeable, professional services in a timely manner. They provide me with honest maintenance review/evaluation of upcoming service items that need to be scheduled, in order to keep my my vehicle in top performing condition. I believe they treat our vehicles as though their grandmothers were using them for out of town travel. They definitely do not want to have you stranded.

I took the vehicle in due to starting slow and the battery was dead a lot, explained that the battery might be bad or something might be draining the battery - dome light door switch lots of things come loose over time. They replaced Battey and also took the time to make sure the battery the issue. Thanks to Nathan and the guys at Platinium automotive, the staff is honest, reliable, fair and they stand behind the work. Like always the repair was (as all repairs have been) first-rate. Vehicle runs better now than it ever has before!!!

I have worked with Robert and Nate and the platinum team for several years. Super flexible. Always on time. They make it easy.

Great team. Great service. Customer comes first. Makes my life easier

VERY GOOD JEFF MONTGOMERY GM TRI-CITY LUMBER CO.

Daxton said the business did a good job quickly at a fair price. He said the communication was really good. They did not do any up selling or work he did not authorize.

Seone said that the place was understanding about past experiences with his vehicle, laid out all the service policies and information, kept him thoroughly informed throughout the service, and he shall return.

THANKS..... JEFF MONTGOMERY G.M. TRI-CITY LUMBER CO.

Over the last couple years I've used Platinum Automotive for needed vehicle work and everytime I'm reminded of how trustworthy they are. I know the job will get done right everytime.

Found platinum automotive on a website that i recently found called repairpal. Being impressed with the site's functionality i went ahead and made an online appointment request. Was called within 10 minutes of the request being sent. The person that called said they were booked this week but scheduled me in asap for this coming week. He was professional, not intimidating, actually im excited to take my car in. I will be honest i dont trust any mechanics, I've had nothing but bad experiences. I have several cars, a diesel truck, a Harley, and a 5th wheel. Not once has anything been accomplished to any kind of even a minimal satisfaction no matter how small the job. I usually end up redoing the work myself using youtube and Scotty Kilmer (love him! ); i muddle through. Needless to say i have two barely running vehicles. I'm getting my spark plugs changed on Tuesday as recommended by repairpal. I know they are fouled and possibly the base problem to my power loss, massive fuel consumption, and overwhelming exhaust. I am confident while this isn't my only issue with my 1994 Camaro; these guys will be able to get to the bottom of it and get my baby running well without leaving a bad taste in my mouth. This is a first! I'll add an update after my first visit. Post review. This place tried to overcharge me by changing the type of car i had brought in from a base model to a z28 which changed the price of the service from 130 to over 300! They didn't use the recommended plugs and also used wrong info on their estimates. Be careful they will RIP you off.