Kennewick Auto repair

I have been going to these guys since they were in Pasco. They are very accommodating, below market prices, I trust them and that Robert is so damn polite.

Professional and friendly service. I will definitely use them again.

We've been using Platinum Automotive Service ever since we moved to the Tri-Cities, almost 6 years ago. Originally I was just travelling here from another state for work, but they provided such a high quality of maintenance work and vehicle servicing, I started postponing some of my maintenance work, so they could do it here. They are very thorough and have always been able to diagnose every vehicle/engine problems we've experienced. We have two vehicles and both vehicles have more than 205,000 miles on them. The do an excellent/honest job of recommending preventative maintenance. I know of no other automotive maintenance group that I would trust more than Platinum Automotive.

Jesse said the service was fine.

Patty said every employee was very friendly and she felt like they took care of her.

The problem found an solved all under warranty. Cool!!

Best full-service shop around.

Hands down the most honest and best mechanics ever!! I expected to pay big for an entire brake job. When I picked up my car Nathan said to me “ it didn’t need this or that and I got out for way under what I expected. When is the last time a mechanic said to you “ you can probably get through until next winter” not just want to replace everything! They are now my shop for life!

Stein said the relationship with the owner Nathan is great since they first started using this business probably 10 years ago. Nathan is honest, has integrity, a high level of respect and they have a great deal of trust with him personally.