Kennewick Auto repair

Steve said the business's employees did everything they said the were supposed to do promptly and everything was great.

Platinum service..

Tim said the mechanics, the service writer, and the owner are all great. It is a great place to take a vehicle.

Easy to get to and they work on most types of cars. The diagnostic news about my car I received from them wasn't what I wanted to hear but they didn't complain when I decided to not get the work done by them.

Platinum Automotive did a courtesy check before beginning requested maintenance and found several items that needed to be taken care of. What I really like is that they didn't pressure me, in fact, they recommended I wait on several of the items to save some bucks. The service was fast, friendly, and done on schedule. Really enjoy the friendly, relaxed atmosphere and will be back because I am a satisfied customer. Thanks Platinum.

Spoke with Pam. She said they are always friendly ,courteous, give things back in a timely manner and she just likes them.

I tripped over Platinum Automotive accidentally a long time ago. I’ve been using them exclusively ever since then. When it comes up, I recommend platinum Auto. They treat you fairly, honestly and have never sold me anything I didn’t need even if I brought it up. Over my 70 years, I have been to lots of dealers and mechanics many of whom were less than honest, so when I found a great one I needed to share with my friends.

Cameron said they are the best out there.

They were able to fix my SUV quicker and I had a great customer service experience.