Kennewick Auto repair

Platinum service..

Tim said the mechanics, the service writer, and the owner are all great. It is a great place to take a vehicle.

Easy to get to and they work on most types of cars. The diagnostic news about my car I received from them wasn't what I wanted to hear but they didn't complain when I decided to not get the work done by them.

Platinum Automotive did a courtesy check before beginning requested maintenance and found several items that needed to be taken care of. What I really like is that they didn't pressure me, in fact, they recommended I wait on several of the items to save some bucks. The service was fast, friendly, and done on schedule. Really enjoy the friendly, relaxed atmosphere and will be back because I am a satisfied customer. Thanks Platinum.

Spoke with Pam. She said they are always friendly ,courteous, give things back in a timely manner and she just likes them.

I tripped over Platinum Automotive accidentally a long time ago. I’ve been using them exclusively ever since then. When it comes up, I recommend platinum Auto. They treat you fairly, honestly and have never sold me anything I didn’t need even if I brought it up. Over my 70 years, I have been to lots of dealers and mechanics many of whom were less than honest, so when I found a great one I needed to share with my friends.

Cameron said they are the best out there.

They were able to fix my SUV quicker and I had a great customer service experience.

Great service at a fair price. They are very friendly, took time to explain everything and completed the repairs early. Plan to become a regular customer.