1

Horrible experience! Stranded Single Parent & Care Giver. Quoted $864 to repair a fuel pump part that costs between $85 to $185. I Spoke with Nate, owner at Platium Automotive about limited funds & inability to fix my car now so made arrangements for AAA to tow my vehicle. I was shocked to hear from AAA that their was an outstanding bill for diagnostic of $111.38 to be paid to Platium Automotive otherwise I would not get my car. I tried throughout the day to talk to Nat, owner at Platium but he never had the courtesy to call me back. I asked tech Robert if I could pay a portion then be billed the rest but I was told I would not get my vehicle until I paid the full amount - Ransom! Thank God for family & my friend who could help me to get my car back by paying the $111.38 & then help me with rides to work. Sad business practice to take advantage of a woman with a disabled child and not have compassion to negotiate a payment. I wonder if they treat their wife, sister or mother in the same way?

5

Camille said she was satisfied with the service.

5

Kirsten said it was good and quick.

5

Delanie said this business was willing to work with her schedule. The are really nice and the service was easy.

5

Brandy said they went above and beyond. They didn't charge her and they were friendly and honest.

5

Scott said staff at the counter were professional.

5

Richard said they were fast, they did what they said they would do, and the price was good.

5

Nate and Robert and platinum automotive have been taking care of my commercial vehicle and personal vehicles. Great service, quality work, knowledge and professionalism. I have referred friends and family to them as well and I have heard nothing but great feedback. A true asset to the tri cities in the automotive undustry

5

Great service, quick response. Always looking out for their customers.

5

Nate and his guys did a great job for me! They were very straightforward and honest, which unfortunately is not always the case in the industry. They took care of me and my care promptly and explained things in a way I could understand. Thanks guys!!

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