Kennewick Auto repair

Albert said they were fair and they got the job done.

Robert, Nate and all the guys go above and beyond any expectations you can have for a mechanic. They try their best to work with you and provide not only the most reasonable prices but the most outstanding customer service I have ever had. I was stranded at home recently and they went out of their way to assist me. I also want to give a Special Shout Out to Nate at Platinum Automotive who reached out to Scott & Ben at Meyers Auto Tech in working together to help me when my Starter went out and putting Me, the customer before the profit. You Guys are Great. Thank You, M. Lomeli.

Excellent experience dealing with Robert. He explained every detail of my vehicle inspection in terms that I can understand. The computer printout was detailed and clear for every system of my car. I would/am recommending this place to others with a big thumbs up!

Robert is very professional and they go beyond in customer service and care of the vehicle.

Platinum Automotive Services provides truly excellent service to the area. I've had oil changes and major repairs(Timing Belt) done at P.A.S. and I was very pleased they completed the work within or before the time estimated. Technicians where professional, polite, and courteous. From diagnosing the problem to completing the repairs they kept me in the loop. Recommend them if your looking for a honest, professional,fast and reliable auto mechanic to work on your car.

Had them replace the clutch in my daughters car, could not be happier. They got it done quick and kept me updated throughout. Great customer service. No hidden fees. Car runs great.

Great service, they spoke to me in words that didn't make me feel dumb. I didn't feel taken advantage of. They are now my go to people.

I didn't feel like am idiot taking with them. I didn't feel pressured, or taken advantage of.

They have earned my trust! We take all our Soft Water trucks and personal vehicles to Nate at platinum. They are honest fair quick and know their stuff! I feel comfortable when I drop my truck off there versus other shops that I've been to where they just didn't seem to know what they were doing. Nate always does extra research before he works on the vehicle I was very impressed if you days ago when he researched the issue we were having and found the quickest most economical fix they got us back on the road and back in business in a few hours.