Spoke with Robert. He said the staff at this business took on a task, and found the cause of his vehicle issues and returned his vehicle to him in a short amount of time. Thanks for the quick service.
John said he appreciated what they did, but he got the job finished closer to his home. He thought they had excellent service.
Thanks for the review! We appreciate it as we're working to earn trust and be the #1 auto repair shop in Kennewick and Richland.
Brook said the staff is always friendly and accommodating.
Paula said that the place got her vehicle in and out quickly so that she could return to work.
Graciela said the business offers a great service, where they pick her up and drop her off if she needs it. Most places won't do that. They were very informative on what was going on with her vehicle and told her of any other options. They were pretty straightforward without being deceptive.
They did an excellent job.....did more than I expected and quicker than I thought. My car is running well again. Especially for an older car. Thank you. WELL DONE!
Started having problems with my heater. My passengers were freezing. I called and talked to them about my problem and they got me in, in a timely manner. Then they fixed my heater and it didn’t cost nearly as much as I had feared. My passengers and bank account are smiling. I recommend Platinum to anyone who asks.
Always on point. Quick to figure out the problem and quick to fix.
I always feel comfortable taking my car to Platinum for servicing. I feel that they have been honest with me and have never tried to sell me something I don't need.