Kennewick Auto repair

I'm giving this place one star because I've been dealing, in person and on the phone, with the owner for two weeks trying to order parts and get a set of air bags installed on my pickup truck. Little to no communication on status of order/parts and merely excuses when we did talk. FedEx supposedly misplaced the parts order, but the owner, Robert Van Slycke, didn't sound too concerned when he revealed to me that "the delivery didn't arrive according to the tracking number information." I guess he doesn't need my $500-$600 business, so I've ordered the parts and will have a friend help me with the installation.

Matthew said the business was able to help find a solution to his vehicle issues. The cost for services was a bit high.

Phillip said the business provided quick service and he had no problems.

These guys not only provide top-notch Mechanics but also top-notch Customer Service! We took a work vehicle in that we thought needed thousands of dollars worth of work only to find out the fix was a fraction of that. They got it done and back to us in one day so we were back on the road again! Thank You, Nate & crew! You guys are awesome!

Pamela said they were very informative, quick, fast, friendly and very professional.

Kathy said the service was seamless.

I was pleased with the ease of getting an appointment, the efficiency of service, and pleasant treatment by staff.

you always do a great job and a complete check out and good advice on up coming potential problems.

I have to change my reveiw I told them to fix what needed to be fixed and i was told pcv and breather hoses and some gaskets totalling $3k in parts and labor cost i got the car back and couple hours later my dash started saying low oil pressure i took it back and they got it fixed quickly and couple days after that my check engine light came on again (and it's still on) and was told my secondary air pump was bad and that would be another $1100 for the pump and $500 for labor to move the front carrier to the service position which is $500 charge i already paid on the first visit and was told they noticed the air pump was bad the first visit but they were only concerned with getting the car running right I feel there tryin to suck another $500 labor fee out of me

Brook said every time she goes in the mechanic does a great job.