Kennewick Auto repair

Natalie said that the facility is awesome, her vehicle broke down nearby and they got her in immediately. The staff completed the work quickly and did a great job.

Xenia said the business' staff was really nice and really fast. They actually got her in early.

We found Platnium through our insurance USAA. We paid 1/5th of the cost quoted to us by a local dealership. We were told our car needed major reapairs in excess of $3000-5000. Platinum not only provided pictutes of all needed repairs, they went above and beyond to justify their costs. Thanks to Platnium for the repairs without the shenanigans often seen by other mechanics.

I'm giving this place one star because I've been dealing, in person and on the phone, with the owner for two weeks trying to order parts and get a set of air bags installed on my pickup truck. Little to no communication on status of order/parts and merely excuses when we did talk. FedEx supposedly misplaced the parts order, but the owner, Robert Van Slycke, didn't sound too concerned when he revealed to me that "the delivery didn't arrive according to the tracking number information." I guess he doesn't need my $500-$600 business, so I've ordered the parts and will have a friend help me with the installation.

Matthew said the business was able to help find a solution to his vehicle issues. The cost for services was a bit high.

Phillip said the business provided quick service and he had no problems.

These guys not only provide top-notch Mechanics but also top-notch Customer Service! We took a work vehicle in that we thought needed thousands of dollars worth of work only to find out the fix was a fraction of that. They got it done and back to us in one day so we were back on the road again! Thank You, Nate & crew! You guys are awesome!

Pamela said they were very informative, quick, fast, friendly and very professional.

Kathy said the service was seamless.

I was pleased with the ease of getting an appointment, the efficiency of service, and pleasant treatment by staff.