Kennewick Auto repair

I always feel comfortable taking my car to Platinum for servicing. I feel that they have been honest with me and have never tried to sell me something I don't need.

I only take my car here for service. They treat me with respect. I highly recommend this place!

Darin said the employees provided seamless communication. They provided helpful information. The work was above his expectations.

Dustin said that the place did a good job.

Eric said they are the best in the business and they are the most knowledgeable facility in town.

Nice clean waiting area. Good hot coffee and cookies. Quality technicians had my car was serviced quickly. Charges were reasonable. I recommend Platinum to everyone . Thank you Nathan & staff!

After the check in is done they have a viewing window so that at your convenience you can take a look to see the progress. The technicians get to work. the first thing that they do is give your car a complete inspection and report their findings to Robert who promptly turns them into estimates and comes out and give you a complete reading of the estimates, and importance of the order they should be taken care of with a cost estimate for each one. And if you need a ride they offer a shuttle service to your destination. Then return to bring you back. They do everything form the tires to a complete drive train swap. There is no job to big or to small. It was a wonderful experience and I was treated as though my vehicle and I mattered. I highly recommend this shop to all. It is an experience that you all deserve. The last stop that you and your automobiles will ever need. Promise you'll love it. Go ahead try it. Dare you.

As part of servicing my vehicle, Platinum performed safety and maintenance checks. They presented me with items needing to be watched in the future and estimates of both anticipated timing and financial costs, which helps to budget future cost for maintenance.

Sam said the service was fine. The work took longer than he was quoted. The service price was a little high.

Super people that are fast and honest. Nate has a good thing going with Platinum and I would recommend his business to any and every body. One really nice thing they do is give me a ride home and pick me up if I need it.While they are working on my truck.Thank You Nate and all the ladies and gentlemen you have working at Platinum.