Kennewick Auto repair

Platinum Auto has become my go to place for all oil changes, services and repairs. After dealing with dealerships up selling, shoddy work, and treating me like I was born yesterday, Platinum is a breath of fresh air. Every time I took my Ford Flex to the dealer, they had some little (expensive) thing they said was it's maintenance. The second time I went to Platinum for an oil change, I asked them what services needed to be done at 50,000 miles. They looked it up, came back and said "wow, you're lucky, the first service is at 100,000 miles." I recommend Platinum to anyone.

Spoke with Robert. He said the staff at this business took on a task, and found the cause of his vehicle issues and returned his vehicle to him in a short amount of time. Thanks for the quick service.

John said he appreciated what they did, but he got the job finished closer to his home. He thought they had excellent service.

Brook said the staff is always friendly and accommodating.

Paula said that the place got her vehicle in and out quickly so that she could return to work.

Graciela said the business offers a great service, where they pick her up and drop her off if she needs it. Most places won't do that. They were very informative on what was going on with her vehicle and told her of any other options. They were pretty straightforward without being deceptive.

They did an excellent job.....did more than I expected and quicker than I thought. My car is running well again. Especially for an older car. Thank you. WELL DONE!

Started having problems with my heater. My passengers were freezing. I called and talked to them about my problem and they got me in, in a timely manner. Then they fixed my heater and it didn’t cost nearly as much as I had feared. My passengers and bank account are smiling. I recommend Platinum to anyone who asks.

Always on point. Quick to figure out the problem and quick to fix.