Barb said the business does the best work. They communicate and keep her posted on the progress. Their prices are very reasonable and she does recommend them to others. She really enjoys the experience when going there.
Shea said that the place provided her with a really good experience.
Shame we were loyal to you from back when you were just starting out. Brought you lots of business all for you to screw us on a transmission you installed. Did not mention to us that we had a warranty let alone any paperwork on the job you say you did. Took s loan out to pay for it too. Your reply " I'm sorry you are 5 days out of warranty on that transmission. Oh so now I took a $6000 loan out for nothing but garbage that you put in our truck. I will never do business with you again. You have forgotten where you came from. Disgusted in your work and lack of telling us that we even had a warranty. Thanks again for the useless debt I carry now for nothing. RESPONSE TO YOUR REPLY YOU DID NOT TELL US ANY INFORMATION WHAT SO EVER ABOUT WARRENTEES BELIEVE ME_ I AM NOT SO STUPID TO NOT USE A WARRENTY IF I KNEW I HAD ONE AHOLE
We are very sorry for the way you feel. When you called about issues, we asked for you to bring it in so we could figure out what was going on, and you refused. We stand by our work 100%, But can only warranty used parts for a set period of time. This is why we had the conversation about warranties and risks before the work was performed and let you make a decision, based on finances, of which way you wanted to go. Our offer still stands, bring it in so we can figure out what is wrong and we can go from there. Thank you for your continued business we hope that in the future we can do business together again.
Thanks Nate!!!!
It was a pleasure meeting you Ramon. Thank you for your business and your review!
I highly recommend this shop for automotive repair! Nate, Robert and team are friendly and knowledgeable and back up their work with high integrity. If you're not mechanical, make sure you know a good mechanic!
Thanks Josh we appreciate you very much! It was great to meet you and hope to see you again very soon.
Excellent, knowledgeable, friendly owner and staff!! I recommend them 100%.
Thanks patti we really enjoyed serving you!
Great guys and really helpful.
Thanks for the review and helping us become the best kennewick auto repair shop we can be!
JC said the business is platinum. They do great work on all of his vehicles. He does recommend them to everyone.
I like Nate and Robert because they always have my traveling interest in mind. My truck gets me around to where I have to be. These guys of been servicing my truck for many years now and I have great trust in Platinum Automotive Sedcices. They keep me going .
Julie said they were quick, honest, they did a great job and she has no complaints.