Kennewick Auto repair

Mindy said the staff did a good job. They were courteous and the service was fast.

Nick said the business was thorough with their work.

Michael said the business owner spoke with him on his service issues. He was able to resolve his initial dissatisfaction. Michael said he was quoted an amount and when he went to pick up his vehicle, they wanted 1 and a half times more than the original quote. Later, when he got home, he looked at his invoice and saw he was charged for an AC repair but his vehicle does not have an AC.

Had my AC system serviced here. They are super fast, super friendly, and honest. A+

Excellent service and great saving

If you have a hot rod or anything with aftermarket suspension, this is the only shop I would recommend! I have a 1965 F100 on air ride with a Mustang 2 front clip. It was initially aligned by a different shop, but they were not too good at what they do. After I drove it home the alignment was already so off I couldn't even drive it any distance. Not wanting to go back to them, I started calling shops that I felt I could drive to and avoid a tow. After being turned down by 2 shops nearby because it was a custom hot rod, I called Platinum and they said, "Sounds fun. Bring it in." They not only worked around my schedule, but delivered outstanding quality 2 days ahead of schedule! Eric and Robert were both great and are very knowledgeable about custom cars, not just OEM equipment. Hands down would recommend these guys to anyone, especially if your car or truck is a little more custom than spec.

Nicole said they did a good job.

My car was running poorly....they got me in and out and my car now running beautifully.

Shout out to Robert at Platinum! Always willing to go above and beyond to provide top notch service. I highly recommend these guys to anyone who wants to have a great relationship with an awesome shop. Don’t forget to sign up for the text club with some pretty cool perks! Thank you Platinum!