I'm from out of town. Car was making a noise when steering. They were busy, but still got my car in and fixed it. If I lived in Tri Cities, they would be my go- to shop. They also said they like working on classic cars with carburetors.
Excellent service and work. They revived my jeep and worked hard to get my warranty to pay. Would recommend to anyone looking for quality work from reputable people.
Platinum automotive…. What can I say…normally when you think of mechanic shop it goes without saying rip-off or screwed normally. But not with this outfit. I brought many vehicles referred even more and not one single solitary time (not one) did I ever… in any way feel like I was taken advantage of or feel cheated. It’s hard to find a mechanic shop that will make you feel like you are a friend of theirs. I could go on but I’ll close with this…. If you have something wrong with your car.. truck…suv basically anything almost.. there’s enough experience and talent with his staff to ensure your problem gets addressed…And the best part.. it’s done right.. don’t have to worry about it getting fixed but having to bring it back after the fix.. it’s fixed bottom line. Thanks for all the man hours… and sacrifices …platinum automotive. Truly thanks for keeping it real. Sincerely The Chimney Guy
Did a great job fixing the car from overheating and the Air Conditioner not working. It was the same problem. The electronic cooling fan.
Our car broke down in Oregon about 30-40 minutes from Platinum Auto during a road trip. Had our car towed to Platinum and they diagnosed that the A/C compressor went out and the serpentine belt with it. We rented a car elsewhere to continue our trip. They went above an beyond to help us out to have it done before the weekend, so we could pick it up on the way back.Exclellent customer service by Nate and Tom.
Very knowledgeable crew! Fair prices! Very happy with this shop! They work on all my hot rods!
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